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Nationally accredited mediator training program

Course ID CN231101_PSK1

  • Online
  • 35
  • Foundation

This program will be conducted entirely online.

If you have any questions, please contact our Practitioner Education team on Tel 02 9965 7111 or email cpd@collaw.edu.au

Have you been thinking about adding mediation to your qualifications? Are you ready to take the next steps to become an accredited mediator?

Course at a glance

Our mediator training program is:

  • Accredited: The College is a registered provider of mediation training programs, compliant with the current National Mediator Accreditation System (NMAS).
  • Convenient: A five-day practical workshop conducted via videoconference.
  • Immediately practical: You will learn how to mediate disputes through real-world scenarios and immersive roleplays
  • Reputable: You will learn from one of Australasia’s most highly regarded faculties of mediation trainers, coaches, and assessors.

How to become an accredited mediator

To become a Nationally Accredited Mediator under the NMAS, you’ll need to complete:

  1. A nationally accredited mediator training program from a registered provider like the College
  2. The National Mediation Assessment

However, if accreditation is not your goal, you can still complete our program on its own.


All times listed for this course are AEDT. Please consider any time differences if you are registering from another time zone.

CPD points

Practitioners holding WA practising certificates are not eligible to earn CPD points for this course.

Feedback from past attendees:

“It is very worthwhile. The course and contents therein can work in any relational setting”

“Definitely have a go at the course even if you don't intend on being a mediator - it's challenging but the skills and knowledge gained are certainly worth it”

“Really succinct and well thought out program. I now feel confident in this area…and I look forward to moving forward with assessment.”

Please note this course is now full. Should you wish to be placed on the waitlist, please contact the Practitioner Education team on 02 9965 7111. Priority will be given to clients enrolled in later College courses so you are encouraged to enrol to guarantee a place. Vacancies in full courses usually arise at short notice.


Full Price $2890

Alumni/Member Price $2601


Start date:

06 November 2023

End date:

10 November 2023


9.00am AEDT - 5.00pm AEDT


The Nationally Accredited Mediator Training Program is comprised of five days of an intensive workshop conducted via video conferencing and preparatory reading material. You’ll learn through role-play and practice – while being guided by accredited mediation professionals.

Program outline:

Day one: Introduction to mediation, pre-mediation and conflict analysis.

Day two: Facilitative model and skills theory.

Day three: Morning of mediation review, Q&A, followed by full day of mediation role-plays

Day four: Morning of meditation theory review, Q&A, followed by full day of mediation role-plays

Day five: Morning of mediation review, Q&A, followed by full day of mediation role-play, feedback, and where to from here?

Participants seeking formal Nationally Accredited Mediator status, will also need to complete the National Mediation Assessment. For further information on how to do this, please contact our Practitioner Education team on Tel 02 9965 7111 or email cpd@collaw.edu.au


Designed for

Individuals who are keen to add mediation to their professional skill set and become an accredited mediator under the NMAS framework.

Those involved in advising clients, managing staff, facilitating planning and decision-making or in handling disputes in commercial, government, and/or not-for-profit or community sectors.



If you are interested in providing training for your firm, contact us to coordinate everything from enrolment to completion. The course can be delivered on line or onsite at certain College campuses.

For more information, please contact Kerry Nguyen, Business Development Manager, The College of Law.

D: +61 03 8689 8631

E: b2b@collaw.edu.au






If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority, with the exception of Western Australia. If you hold a practising certificate in a state or territory other than Western Australia and this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) “unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.

If you hold a Western Australian practising certificate, please refer to the course description above as to whether you are eligible to earn CPD points for this activity.

Mandatories Covered

The course complies with the mandatory requirement of Professional Skills.


Presenter biography

Linda Kochanski, LLB, Nationally Accredited Mediator (NMAS), FDRP

Linda Kochanski has been admitted as a Solicitor in Queensland since 1986, initially specialising in Family and Criminal Law. She gained extensive experience in various areas of law but discovered a particular interest in family law and mediation.

Linda subsequently worked for Relationships Australia in various roles including Branch Manager, Coordinator of Mediation and Senior Consultant in Mediation. She has practised in all forms of relationship mediation. Linda continues to practice mediation and is a member of Bond University's Dispute Resolution Centre.

Linda has been a Tutor and Lecturer since 1991 working initially as a tutor with QUT. In 2001, Linda was a founding Lecturer in the Griffith Professional Legal Training Program instructing in Family, Criminal, Property and Estates Legal Practice. In 2004 she was appointed as On Campus Program Coordinator at Griffith. Linda has been teaching in the Bond University PLT program since 2009.
Linda has presented at national and international conferences on Mediation and Family Law and has published in these areas as well.

Linda is the current Practice Leader at The College of Law for both their Graduate Diploma in Family Dispute Resolution Practice and their suite of mediation programs. Linda is also an Adjunct Lecturer for the College for their Applied Law Postgraduate Program, in Family Law.

Bianca Keys, Bianca Keys Dispute Resolution Consulting

Bianca Keys is a highly experienced Mediator (NMAS accredited), Facilitator, Trainer and Conflict Management Coach. Bianca operates her own consultancy, specialising in mediation and conflict management services for commercial, workplace and healthcare disputes. She has been a Director on the Mediator Standards Board since 2014 and Chairperson between 2019-2021. The Mediator Standards Board oversees the National Mediator Accreditation System. 

Bianca has diverse experience designing and implementing industry dispute resolution schemes. She has worked with Federal Government and Industry in the design and management of processes for the Australian franchising, horticulture, retail, petroleum, film exhibition, and wine making industries. 

Bianca has delivered mediation training in Australia, the United Kingdom, Thailand, Malaysia, Hong Kong, China and Bahrain. This variety has given her the opportunity to work with different cultures and to develop a broad understanding of training and accreditation needs. In addition, Bianca designs and delivers tailored conflict management and resolution skills workshops for organisations, and professional development workshops for mediators and conciliators.

Bianca has a legal background, although she now works solely as an ADR professional. She has been appointed to a number of mediation panels, including the NSW Health Care Complaints Commission, NSW Small Business Commission, NSW Personal Injury Commission, the Australian Disputes Centre, and the Australian Small Business and Family Enterprise Ombudsman (Franchising and Small Business Disputes).

Bianca is a frequent contributor to a variety of industry publications and conferences and is consulted for her expertise in effective communication, conflict resolution and leadership. She is particularly passionate about training new mediators, in order to maintain a high standard of ADR service delivery in Australia.