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Nationally accredited mediator training program

Course ID CN211101_PSK1

  • Online
  • 28
  • Foundation

Due to the COVID-19 situation this program will be conducted entirely online.

Enhance your career by attaining the skill to mediate disputes. 

The College of Law is a registered training provider of mediation training programs, compliant with the current National Mediator Accreditation System (NMAS).

Our Nationally Accredited Mediator Training Program is a four-day practical workshop conducted via video conferencing, that will teach you how to mediate general disputes. The program provides real world scenarios, allowing you to practice the skills required to effectively mediate disputes.

Our faculty of trainers and coaches include the most highly regarded mediation professionals in Australia and Asia.

The Nationally Accredited Mediator Training Program can be completed on its own, or in conjunction with the National Mediation Assessment. Both the training program and the assessment must be successfully completed for attendees to become a Nationally Accredited Mediator, under the NMAS.

All times listed for this course are Australian Eastern Daylight Savings Time (AEDT). Please take note of any time differences if you are registering from QLD, WA, SA, NT or from outside Australia.

Practitioners holding WA practising certificates are not eligible to earn CPD points for this course.

Registration is now closed. Please contact Client Services on 02 9965 7111 or at cpd@collaw.edu.au to be added to the waitlist.


Full Price $2690.00

Alumni/Member Price $2421.00


Start date:

17 November 2021

End date:

20 November 2021


9.00am AEDT - 4.45pm AEDT


The Nationally Accredited Mediator Training Program is comprised of four days of an intensive workshop conducted via video conferencing and preparatory reading material. In the workshop, you will build on the preparatory material, immediately develop mediation skills through role-play and practice, under the supervision and guidance of accredited mediation professionals.

Program Outline
  • Day one: Introduction to mediation, breakdown of mediation models and theory
  • Day two: Morning of mediation review, Q&A, followed by full day of mediation role-plays
  • Day three: Morning of meditation theory review, Q&A, followed by full day of mediation role-plays
  • Day four: Morning of mediation review, Q&A, followed by full day of mediation role-play, feedback, and where to from here?

Participants seeking formal Nationally Accredited Mediator status, will also need to complete the National Mediation Assessment. For further information on how to do this, please contact Client Services on 02 9965 7111, cpd@collaw.edu.au


Designed for

Individuals who are keen to add mediation to their professional skill set.
Those involved in advising clients, managing staff, facilitating planning and decision-making or in handling disputes in commercial, government, and/or not-for-profit or community sectors.



If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority, with the exception of Western Australia. If you hold a practising certificate in a state or territory other than Western Australia and this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.

If you hold a Western Australian practising certificate, please refer to the course description above as to whether you are eligible to earn CPD points for this activity.


Mandatories Covered

This course complies with the mandatory requirement of Professional Skills.


Presenter biography

Linda Kochanski, LLB, Nationally Accredited Mediator (NMAS), FDRP

Linda Kochanski has been admitted as a Solicitor in Queensland since 1986, initially specialising in Family and Criminal Law. She gained extensive experience in various areas of law but discovered a particular interest in family law and mediation.

Linda subsequently worked for Relationships Australia in various roles including Branch Manager, Coordinator of Mediation and Senior Consultant in Mediation. She has practised in all forms of relationship mediation. Linda continues to practice mediation and is a member of Bond University's Dispute Resolution Centre.

Linda has been a Tutor and Lecturer since 1991 working initially as a tutor with QUT. In 2001, Linda was a founding Lecturer in the Griffith Professional Legal Training Program instructing in Family, Criminal, Property and Estates Legal Practice. In 2004 she was appointed as On Campus Program Coordinator at Griffith. Linda has been teaching in the Bond University PLT program since 2009.

Linda has presented at national and international conferences on Mediation and Family Law and has published in these areas as well.

Linda is the current Practice Leader at The College of Law for both their Graduate Diploma in Family Dispute Resolution Practice and their suite of mediation programs. Linda is also an Adjunct Lecturer for the College for their Applied Law Postgraduate Program, in Family Law.


Bianca Keys, Bianca Keys Dispute Resolution Consulting

Bianca Keys is a highly experienced Mediator, Facilitator, Trainer and Conflict Management Coach. She is currently a Director on the Mediator Standards Board and operates her own consultancy, specialising in conflict resolution for commercial, workplace and healthcare disputes.

In addition Bianca has diverse experience designing and implementing industry dispute resolution schemes. She has held Federal Government and Industry appointments for the design and management of ADR processes for the Australian franchising, horticulture, retail, petroleum, film exhibition, and wine-making industries.

Over the past 14 years Bianca has delivered mediation training in Australia, the United Kingdom, Malaysia, Hong Kong, China, Thailand, and Bahrain. This variety has given her the opportunity to work with different cultures and to develop a broad understanding of mediation process and training needs.

Bianca has a legal background, which equips her in assisting parties to resolve conflict across a diverse range of professions. She has been appointed to a number of mediation panels, including statutory appointments by the NSW Health Care Complaints Commissioner and the NSW Workers Compensation Commissioner.

Bianca is frequently engaged for her expertise in effective communication, negotiation, conflict resolution and leadership. She is particularly passionate about training new mediators, in order to establish and maintain a high standard of ADR service delivery in Australia.


Helen Jarvis, Registered FDRP, NMAS Accreditation

Helen supports individuals and organisations to have the difficult conversations that often accompany the stress and conflict typically experienced during periods of change. She began her career as a change management consultant and now works in private practice as a Nationally Accredited Mediator (mediating workplace, family and community disputes). Helen is also a Family Dispute Resolution Practitioner, Child Consultant, Facilitator of Restorative Engagement processes, and Clinical Supervisor in private practice.

Helen is a trainer and coach for the National Mediator Training Program and the Graduate Diploma of Family Dispute Resolution for College of Law and Relationships Australia. Helen also developed and delivers workshops in Mediating Workplace Disputes, Family Law Property Mediation, Conflict Resolution Skills, Performance Management, Negotiation Skills, and the Accidental Counsellor skill set.


Nicole Ash, Principal Mediator, Bespoke Dispute Management and Co-founder, Resolution Space

Nicole is an experienced Mediator, Facilitator and Trainer. She currently runs a Mediation and Facilitation Practice that focuses on conflict resolution in areas she is passionate about: workplace, family and clinical conflict. She also provides training in mediation and communication.

Prior to becoming an accredited mediator and Family Dispute Resolution Practitioner, Nicole’s experience included: working as doctor, health service planning and policy and hospital management. Nicole has worked in government and private roles, with large and small organisations, as well as working closely with individuals. Additionally, she is currently studying law.

Through her diverse experience and training Nicole has developed a unique blend of skills that she brings to assisting individuals to navigate their way through dispute to resolution and to supporting professionals to develop their communication and conflict resolution skills. Nicole particularly enjoys mediation workshops and supporting both conceptual and skill based learning in the area.