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Understanding emotional intelligence and unconscious bias

Course ID WA211002_PSK1

  • Webinar
  • 2
  • All

Did you know that Emotional Intelligence (EQ) is the ability to be aware of your own emotions and the emotions of others, and to use that awareness to guide thinking and action?

Research across multiple industries has demonstrated that high EQ makes a significant difference to on-the-job productivity.

The process begins with understanding your own emotional reactions to situations and people (self-awareness), then making better, more informed decisions about how to react (self-management). Without this foundation of understanding, people are reactive and may respond ineffectively to situations. Self-knowledge allows you to become more attuned to the emotions of yourself and others (social awareness) allowing you to choose how to respond (relationship management) most appropriately. 

This 2-hour interactive session will give delegates the opportunity to understand the concepts of emotional Intelligence and unconscious bias and their impact on personal and professional success.  The session covers three main topics:

  1. Understanding emotional intelligence
  2. Understanding and mitigating the impacts of unconscious bias
  3. Creating a plan to develop more sophisticated EQ behaviours to drive professional success 

At the end of this live webinar, you will be entitled to claim 2 CPD points. 

The time listed for this course is Australian Eastern Daylight Saving Time (AEDT). Please take note of any time differences if you are registering from QLD, WA, SA, NT or from outside Australia. 


Full Price $198.00

Alumni/Member Price $178.20


Start date:

06 October 2021

End date:

06 October 2021


11am AEDT - 1pm AEDT

Designed for

This live and interactive webinar is ideal for all legal practitioners and similar professionals.



If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority. If this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.

Western Australian practitioners: Due to new Legal Practice Board requirements, from 1 April 2021 you must provide your unique practitioner ID when registering to be able to earn CPD points from this program.


Mandatories Covered

This course covers the mandatory categories of professional skills or practice management and business skills.


Presenter biography

Steven Colligan 2021Steven Colligan Director, Emovare

Steven is a registered psychotherapist and organisational development specialist with over 20 years’ experience. Steven specialises in capability building, business transformation, change leadership, and human resources transformation.


Filming and Photography

Please be aware that this webinar organised by the College of Law may be recorded for use on our websites, marketing materials and publications. By attending and participating in a College of Law Continuing Professional Development course, you consent to the College of Law photographing or recording and using your image and likeness and/or voice.