We use cookies to compile information about how our website is used and to improve the experience of our website visitors. You can review and update your cookie setting by clicking "Manage cookies preferences". For more information about the cookies we use, please read our
Cookies and Electronic Marketing Policy.

The ethics of handling suspicious clients and matters - On-demand

Course ID ID21011_MAN1

  • Online
  • 1
  • All

This on-demand material was recorded in September 2020. You can purchase and access this content at any time.

There are very few black and white answers when it comes to ethics. When dealing with a curly situation, it is important that we are able to screen and identify suspicious clients and matters when they present themselves in everyday practice. 

Join Ronwyn North, Managing Director of Street Consulting for a one-hour on-demand short course that will cover: 

  • Red flags for suspicious clients 
  • Client identification and knowing your client 
  • Mastering professional scepticism when dealing with suspicious matters

Please consult the CPD rules for your state to ascertain how many CPD points you can claim for private study of audio/visual material during the CPD year.  

Special multi-buy offer: Buy 2 courses to save 15%. Buy 3 or more to save 20%. Discount will automatically apply in your shopping cart.

*Offer valid till 31st March 2022 and excludes Family Law Judges Series, Nationally Accredited Mediator Training, National Mediation Assessment and Mental Health First Aid for Legal Professionals.

Due to new reporting requirements introduced by the Legal Practice Board of Western Australia on 1 April 2021, practitioners holding WA practising certificates are not currently eligible to claim CPD points for this product.


Full Price $99.00

Alumni/Member Price $89.10


End date:

30 June 2022

Presenter biography

 Ronwyn North Managing Director, Streeton Consulting Pty Ltd

Ronwyn North is Managing Director of Streeton Consulting, consultants in legal practice management. She is an acknowledged thought leader in the area of professional risk and enjoys the confidence of many long-standing clients in their quest to reconcile professionalism and profit. With experience as a law practice principal and law practice client Ronwyn is well placed to assist lawyers identify and manage client expectations. She particularly likes working with law practices that are interested in doing things differently to achieve positive impacts.

Claiming CPD units

If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority, with the exception of Western Australia. If you hold a practising certificate in a state or territory other than Western Australia and this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.

If you hold a Western Australian practising certificate, please refer to the course description above as to whether you are eligible to earn CPD points for this activity.


Mandatories covered

This program covers the mandatory requirement of Ethics and Professional Responsibility