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Strategies for managing multi-generational teams

Course ID WA210804_PSK1

  • Webinar
  • 2
  • Intermediate

Whilst the fundamentals of leadership don’t change, what does change is how each generation expresses professional requirements and their expectations of how their employers fulfil them.

Research from Harvard University shows organisations that embrace and integrate diversity are more creative, innovative, and ultimately productive. McKinsey research also determined that public companies “in the top quartile for generational, racial, and ethnic diversity are 35 percent more likely to have financial returns above national industry medians.” (Forbes)

This 2-hour session will give participants the opportunity to understand the concepts of Generational Literacy, Unconscious Bias, and Emotional Intelligence and their impact on personal, team, and organisational success.

By attending this live and interactive webinar, participants will be able to:

  • Understand generational differences and commonalities
  • Anticipate common generational clash points and develop strategies to navigate them
  • Identify impacts on communication and teamwork
  • Increase awareness of different generational needs and motivations
  • Be aware of, and check organisational and individual unconscious bias
  • Build relationships across generations
  • Create a framework for fostering multi-generational collaboration
  • Distinguish between generational problems and a common management issues

At the end of this live webinar, you will be entitled to claim 2 CPD points. 

The time listed for this course is Australian Eastern Standard Time (AEST). Please take note of any time differences if you are registering from WA, SA, NT or from outside Australia. 


Full Price $198.00

Alumni/Member Price $178.20


Start date:

04 August 2021

End date:

04 August 2021


11am AEST - 1pm AEST

Designed for

This live and interactive webinar is ideal for all legal practitioners and similar professionals.



If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority. If this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.

Western Australian practitioners: Due to new Legal Practice Board requirements, from 1 April 2021 you must provide your unique practitioner ID when registering to be able to earn CPD points from this program.


Mandatories Covered

This course covers the mandatory categories of professional skills or practice management and business skills.


Presenter biography

Steven Colligan 2021Steven Colligan Director, Emovare

Steven is a registered psychotherapist and organisational development specialist with over 20 years’ experience. Steven specialises in capability building, business transformation, change leadership, and human resources transformation.


Filming and Photography

Please be aware that this webinar organised by the College of Law may be recorded for use on our websites, marketing materials and publications. By attending and participating in a College of Law Continuing Professional Development course, you consent to the College of Law photographing or recording and using your image and likeness and/or voice.