01 April 2019

Operational Excellence: Operations and Continuous Improvement

Published on 01 April 2019

Develop new skills in legal services operations

The next generation of legal service delivery is enabled by operations expertise involving a multi-disciplinary suite of functions, skills, tools, techniques and know-how which, until now, had to be ‘learned on the job’. Taught by a former technology company GC, this unique, practically-focussed subject provides an essential grounding in legal services operations, ranging from the business of legal delivery, maximising efficiency and effectiveness, continuous improvement, using data and metrics, strategy, contracting optimisation, to acquiring and using technology.

This new subject in the Legal Business Skills Series covers key areas such as:

  • Legal operations, strategy and management
  • Optimising the contract process
  • Legal services technologies: selection, acquisition and implementation


Subject details

Date: Commences 1 April 2019

Workshop dates: 30 April and 1 May 2019

Workshop location:  Thomson Geer, Sydney CBD


View full details about the subject and the Master of Legal Business here.