LAW 9000

LAW 9000 is the management system benchmark for legal practices, developed by QL Inc. and SAI Global in conjunction with The College of Law.

Based on the international ISO certification, which brings with it SAI’s exclusive “five ticks” quality mark, LAW 9000 – Legal Best Practice incorporates elements of the earlier QL Best Practice Framework as well as requirements for appropriate management systems for incorporated legal practices.

Currently, around 40 practices, ranging from national top tier firms to sole practitioners, have achieved or are in the process of certification.

LawCover offers a discount to practices certified to LAW 9000.

Why become certified?

Certification enables a legal practice to verify to its clients, stakeholders, regulators and to the legal marketplace that it has a well organised system for delivering its services and managing risk, and that its systems are compliant with the recognised model for quality. It also provides staff with a clear indication of management’s commitment to quality, and demonstrates that via its systems and processes the practice has a planned approach to its future development.

See here for a case study of a successful LAW 9000 implementation.

To support this certification, The College of Law has developed a one and a half day course – LAW 9000 – Legal Best Practice to assist participants to understand and implement the LAW 9000 Framework.

The Revised LAW 9000 Framework (2010)

The LAW 9000 framework was launched in 2004 and certifications started in 2005. Following a review during 2010 by a working party including SAI Global, QL Inc. and The College of Law, Law 9000-2010 has been released (GB 009.1-2010). A number of changes have been made to reflect feedback since 2004 from certified firms, auditors and legal profession regulators. The new Framework is available from SAI Global.

LAW 9000 training

Understanding and Implementing LAW 9000

This one and a half day course aims to assist practices to understand LAW 9000 and what it would mean in practice and involves the implementation of the LAW 9000 system.

Understanding LAW 9000 – Legal Best Practice

This section of the course assists participants to understand and implement LAW 9000 and what it would mean for their practice. It examines the impact of management systems on the organisation and how the process approach to management provides structure to such a system.

Implementing LAW 9000 – Legal Best Practice

This session follows ‘Understanding LAW 9000’ where participants will already have gained a basic understanding of the LAW 9000 standard. It assists participants who wish to begin the process of implementing the LAW 9000 system or for staff in certified practices who wish to refresh or upgrade their LAW 9000 systems.

Course Dates

Courses are provided on demand and customised to the particular circumstances of the applicants. For more information please call Steve Burke – QL Administrator on 0407 899 250 or email for more information.


Carroll & O’Dea, St James Centre, 111 Elizabeth Street, Sydney

Course Fees

• Understanding & Implementing LAW 9000 (1.5 day) – $1150 (incl. GST)

10% discount for 2nd delegate as well as a 15% discount for 3rd and subsequent delegate(s) at the same course.

In-house Options

These courses can be tailored for in-house delivery to the context of your organisation, involving all interested people and contributing significantly to the implementation of your management system.

 If you would like further information please call Stephen Burke, QL Administrator on 0407 899 250 or email and he will be happy to discuss your particular needs.