Consumer Law Practice

 

What is this subject about?

Consumer law practice involves:  

  • advising clients about consumer law matters
  • advising clients on the relevant law and procedures, and
  • resolving disputes about consumer matters through the court system or in alternative dispute resolution processes

The aim of this subject is to assist you to become competent in conducting consumer law matters.

What will I learn and what skills will I have the opportunity to practise?

This subject covers the fundamental processes in consumer law practice, which will enable you to act competently for clients in matters, and includes: 

  • identifying the situation as one to which consumer protection legislation applies
  • identifying relevant legislation and remedies available 
  • conducting dispute resolution procedures in the relevant forum or employing alternative dispute resolution processes
  • documenting settlements

At the end of this subject you will be able to demonstrate competence in:

Elements

Units

Element 1: Conducting Consumer Law Matters

Unit 1: Advising in Consumer Law Matters
Unit 2: Identifying the Appropriate Jurisdiction
Unit 3: Acting in Consumer Claims
  

 

How will I be assessed?

Assessment in this subject will be based on:

  • assessment of letter of advice (60%)
  • assessment of selected item of coursework (40%)

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